Last updated 4th February 2013  

e-mail: sales@no1gear.com  
 
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    Praise Page (testimonials)

Our customers have often sent No1Gear.com thank you letters or e-mails and we thought it would be a nice gesture to thank them for their praise. So we've created this new page. Thank you all.

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---------- Original Message ----------
From: Mo and Mike
To: parts@no1gear.com
Date: 31 October 2010 at 08:38
Subject: RE: Goods dispatch today at 3.30pm 29th Oct 2010
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Hi Mike. Thank you for the e mail. Superb service, I will certainly be back.
Best Regards. Mike Robinson.

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From: parts@no1gear.com [mailto:parts@no1gear.com]
Sent: 29 October 2010 20:53
To: Mo and Mike
Subject: Goods dispatch today at 3.30pm 29th Oct 2010
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Hi,
Thanks for the order. The goods have been despatched today 3.30pm 29th Oct
2010 and will be with you Monday 1st November 2010. Delivery by Parcel
Force worldwide the delivery driver will need a signature.

Best regards Mike. www.No1Gear.com
---------- End of Message ----------


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---------- Original Message ----------
From: Jim Brady
To: Mike Chubb
Date: 27 October 2010 at 14:09
Subject: Parts
----------
Hi Mike,
Have received the part I ordered, and fitted it. Thank you for the prompt and efficient service.
Jim Brady
---------- End of Message ----------


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---------- Original Message ----------
From: Pete Hutch
To: sales@no1gear.com
Date: 26 January 2011 at 15:39
Subject: speedo cable

hi Mike
speedo cable arrived I fitted it in an hour perfect.

Many thanks to all at no1 gear.

best regards Pete.
---------- End of Message ----------


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---------- Original Message ----------
A Special Thanks to Mike at No1 Gear
21 April 2011, 11:33 AM earleybird

wow thats what you call customer service.!

I met Mike last week for the first time myself.

He made the time from his busy workload to come and look at our van and explain the workings of the Zig and electrics.

Thoroughly nice bloke and clearly a knowlegable talented engineer to boot.
---------- End of Message ----------


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---------- Original Message ----------
A Special Thanks to Mike at No1 Gear
21 April 2011, 11:07 AM wildrover

Booked with Mike at No1 Gear for a Timing Belt change a week last Monday, the job turned out to be a bit of a pig because of the camshaft pulley nut, Mike happily purchased a commercial Air Impact driver and all accessories to complete the job which took 2 days, He hired us the use of one of his cars which enabled us to see all the local sites, we were able to stay overnight in the van, on his premises with free use of water and electricity.

The man is a wealth of information and it was an absolute pleasure to be there, Thanks to him I can now happily go off next wedensday for 6 weeks to France with a greater peace of mind.

Regards

Cliff Davies

PS BTW Mike got the Jack and wheel brace in the post this morning. Thanks again.
---------- End of Message ----------


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---------- Original Message ----------
From: Trevor Wilcock
To: sales@no1gear.com
Date: 17 May 2011 at 08:08
Subject: RE: ignition switch


Hello Mike

We received our ignition switch Monday pm, very pleased and thank you for your prompt service.

Kind regards

Trevor
---------- End of Message ----------



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---------- Original Message ----------
From: anthony wilson
To: sales@no1gear.com
Date: 04 May 2011 at 13:29
Subject: Fantastic Service


Hi Mike,

Many thanks for the engine mounts for my Talbot Express I ordered yesterday.

Your service is superb, ordered yesterday and here the next day.

I will certainly use you again.

Thanks once again for a smooth and pleasant transaction.

Kind Regards,

Tony Wilson,
Chilworth near Guildford.
---------- End of Message ----------


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---------- Original Message ----------
From: Shaun Struthers
To: sales@no1gear.com
Date: 12 July 2011 at 08:45
Subject: FW: Urgent help required

Good morning,
I just wanted to let you know the parts you sent arrived on Friday morning and I was able to get the van fixed for the weekend. Thank you very much for your excellent service.

Regards

Shaun Struthers
Products Director

HVAC & Refrigeration Engineering Ltd.
Unit A
Broadfold Road
Bridge of Don
Aberdeen
AB23 8EE

Tel: +44 (0) 1224 707080
Fax: +44 (0) 1224 707023

e-mail: s.struthers@hvac-refrigeration.co.uk
website: www.hvac-refrigeration.co.uk
---------- End of Message ----------

( .................. SHAUN HAD SENT THIS ENQUIRY .................. )

From: Shaun Struthers
Sent: 05 July 2011 20:51
To: sales@no1gear.com
Subject: Urgent help required


Hi,
I am desperately hoping you can help me? I have an Elddis Autoquest
motorhome based on a 1992 Talbot Express with a 2.5 diesel engine (not turbo).

I booked the van into a local commercial vehicle garage to have the
clutch replaced (which I now regret) and after giving me the runaround
for a few days it appears they had trouble removing what I believe is
the camshaft pulley bearing boss? They resorted to butchering this off
with oxy-acetylene and having now replaced the clutch the van has been
moved to the back of their yard as they have not been able to source a
replacement part (pictured below).

Can you help me? I desperately need to get the van back on the road.
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---------- Original Message ----------
From: Philippa Martin
To: sales@no1gear.com
Date: 08 September 2011 at 09:08
Subject: Thank you!

Hello,

Meant to send this email last week but ran out of time! We ordered some
parts through your website and then I spoke to you last Wednesday to add
some more to the order.... we were amazed when the whole lot arrived on
Thursday!! Especially as you'd said Friday was the earliest but it was more
likely to be the following Monday.

We just wanted to say thank you as having the parts before the weekend meant
we had the whole weekend to get our camper van sorted and up and running.

We will definitely use you again and would happily reccommend you to anybody needing parts!

Thanks again for being so efficient!

Philippa Martin
---------- End of Message ----------



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---------- Original Message ----------
From: Kieron
To: "sales@no1gear.com"
Date: 28 September 2012 at 12:29
Subject: Thanks

Many thanks for supplying my replacement injector pipe so promptly this week. It was a perfect fit, and tested faultlessly yesterday on a 150 mile round trip. I look forward to dealing with you again in the future.

Regards,
Kieron
---------- End of Message ----------



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---------- Original Message ---------- From: Oliver Kemp
To: mike chubb
Date: 14 January 2013 at 08:54
Subject: To add to your praise page

Hi Mike,

Jobs just done

Manifold leak (involving careful removal, refitting and skimming) , and renewal of antifreeze (involving full empty, including cylinder block).

All your clear and accurate advise and guidance, given in a patient and easily understood way, along with quickly dispatched, top quality items, has helped move my campervan knowledge on, and make the recent repair job a dream (as much as lying under a 24 year old Talbot Express grappling with nuts in cold and wet conditions could be!).

Now a beautifully quiet vehicle, with increased power up hills.

Thank you, once again!

Oliver, Ceredigion.
---------- End of Message ----------



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---------- Original Message ----------
From: tudor-1@tiscali.co.uk
To: sales@no1gear.com
Date: 01 February 2013 at 15:35
Subject: Re: Rear Light Fitting.

Hello Mike,
Just to let you know, the rear light fitting I ordered from you for my 'Topic' arrived the very next morning extremely well packaged, obviously with pride and care.
Many online companies could take a lesson from you, on customer service and delivery !

Suffice to say, now I know where you are and the abundance of spares you keep I will certainly be back, I look forward to dealing with you in the future.

Thank you for the super efficient service.

Regards
Keith Bennett.
---------- End of Message ----------



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---------- Original Message ----------
From: david ogilvie
To: parts@no1gear.com
Date: 09 February 2013 at 12:11
Subject: Fuel cap

Thank you for the excellant service. And quick delivery of the part ordered
for my talbot exspress camper. Fits perfectly and again ordered 8th feb.
And arrived within 24 hours.

Many thanks.
Dm ogilvie. Pp .a luckhurst.
---------- End of Message ----------



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Mike Chubb, February 2013

 

© Mike J Chubb 2005